Shift Lead: Retail Operations & Customer Experience

Walgreens; Brooklyn Center (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Brooklyn Center, MN seeks a dedicated associate to open and close the store in the absence of management, manage start‑ups and cash handling, and ensure the floor and stock room are ready for business. You will interact with customers, process returns and refunds, and help maintain inventory and pricing accuracy.

Responsibilities include delivering a friendly customer experience, assisting with vendor deliveries, and supporting store operations to meet company standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.

Responsibilities

• Opens and closes the store in the absence of store management, handling required systems start-ups and cash handling.
• Handles product returns, order voids, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Retail key holder

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Brooklyn Center, MN seeks a dedicated associate to open and close the store in the absence of management, manage start‑ups and cash handling, and ensure the floor and stock room are ready for business. You will interact with customers, process returns and refunds, and help maintain inventory and pricing accuracy.

Responsibilities include delivering a friendly customer experience, assisting with vendor deliveries, and supporting store operations to meet company standards.