Shift Lead: Customer Experience & Operations

Walgreens; Brooklyn Park (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Brooklyn Park, MN is seeking a proactive team member to open and close the store in the absence of management, managing system start-ups and cash handling to ensure the business day starts smoothly.

The role also involves processing returns, refunds, cash drops, and maintaining accurate sales records while delivering exceptional customer service and assisting with pricing, displays, and inventory control.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Registers all related sales with accuracy and reviews pricing and promotions.

Skills

Leadership

Customer service

English fluency

Cash handling

Retail operations

Tools

POS system

Store systems

Job description

Walgreens in Brooklyn Park, MN is seeking a proactive team member to open and close the store in the absence of management, managing system start-ups and cash handling to ensure the business day starts smoothly.

The role also involves processing returns, refunds, cash drops, and maintaining accurate sales records while delivering exceptional customer service and assisting with pricing, displays, and inventory control.