Shift Lead & Restaurant Ops Manager

Sonic Drive-In; Garland (TX); Híbrido; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Sonic Drive-In in Garland, TX seeks an Assistant Manager to help lead drive-in operations and staff during shifts. This role focuses on coaching, scheduling, and ensuring guest satisfaction while maintaining policy compliance and cost controls.

The position requires managing a team, handling guest and employee concerns, and performing opening/closing duties with attention to health and safety guidelines.

Formación

• At least six months of restaurant management experience or one year of retail management experience
• Experience running a restaurant shift without supervision
• Knowledge of federal, state, and local labor and employment laws
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Responsabilidades

• Train, manage, coach, lead, and assign drive-in employees during shift
• Lead drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle guest issues/concerns during shift
• Handle employee issues/concerns during shift
• Monitor drive-in costs, inventory, and quality standards during shift
• Assist with drive-in records and compliance with policies and laws
• Perform station duties as needed to meet standards
• Maintain sanitation and cleaning duties and attendance

Conocimientos

Communication

Leadership

Time management

Multi-tasking

Problem solving

Conflict resolution

Team supervision

Descripción del empleo

Sonic Drive-In in Garland, TX seeks an Assistant Manager to help lead drive-in operations and staff during shifts. This role focuses on coaching, scheduling, and ensuring guest satisfaction while maintaining policy compliance and cost controls.

The position requires managing a team, handling guest and employee concerns, and performing opening/closing duties with attention to health and safety guidelines.