Shift Lead & People Manager - Restaurant Ops

Sonic Drive-In; Henderson (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Sonic Drive-In in Texas seeks an Assistant Manager to lead shift operations, train crew, and deliver great guest service. You’ll manage drive-in staff, control costs, and ensure compliance with health and safety standards.

The role requires 2+ years of restaurant leadership, strong communication, and the ability to build teams that execute quality products and fast service during peak hours. This is a full-time position with flexible hours.

Qualifications

• At least 2 years of restaurant management experience or one year of retail management experience preferred.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escape guest issues/concerns during shift.
• Handle and properly escape employee issues/concerns.
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Perform all station duties during shift to meet operational standards.
• Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Regular attendance.
• Move and stock food product weighing up to 50 pounds.

Skills

Restaurant management

Leadership

Customer service

Communication

Time management

Job description

Sonic Drive-In in Texas seeks an Assistant Manager to lead shift operations, train crew, and deliver great guest service. You’ll manage drive-in staff, control costs, and ensure compliance with health and safety standards.

The role requires 2+ years of restaurant leadership, strong communication, and the ability to build teams that execute quality products and fast service during peak hours. This is a full-time position with flexible hours.