Drive-In Operations Shift Lead

Sonic Drive-In; Commerce (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In in Texas is seeking an Assistant Manager to help lead and manage operations and staff during a shift. You will train, supervise, and coach team members while ensuring a quick, friendly guest experience.

This role requires restaurant or retail management experience, supervision of a shift, knowledge of labor laws, and strong communication, problem-solving, and time-management skills. You will also monitor costs and maintain safety standards to support daily performance.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.).
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escalade guest issues/concerns during shift
• Handle and properly escalation employee issues/concerns
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Skills

Leadership

Communication

Time management

Conflict resolution

Problem solving

Multi-tasking

Training and coaching

Cash handling / POS

Tools

POS system

Job description

Sonic Drive-In in Texas is seeking an Assistant Manager to help lead and manage operations and staff during a shift. You will train, supervise, and coach team members while ensuring a quick, friendly guest experience.

This role requires restaurant or retail management experience, supervision of a shift, knowledge of labor laws, and strong communication, problem-solving, and time-management skills. You will also monitor costs and maintain safety standards to support daily performance.