Shift Leader — Restaurant Ops & Guest Experience

Sonic Drive-In; Allen (TX); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Sonic Drive-In in Allen, Texas seeks an Assistant Manager to help lead and manage drive‑in operations and staff during each shift. You will oversee opening/closing duties, train and coach team members, and ensure guest satisfaction, food quality, and safety standards.

The role emphasizes leadership, cost-control, and adherence to all company policies and applicable laws, with a minimum 30 hours per week and availability for nights, weekends, and holidays.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience
• Strong communication and leadership abilities
• Knowledge of labor and safety regulations is a plus

Responsibilities

• Train, coach, and lead drive-in employees during shifts
• Lead operations to ensure guest satisfaction and quality standards
• Manage staffing levels and shift coverage
• Perform opening and closing duties
• Handle guest and employee issues professionally
• Monitor costs (food, labor, inventory) during shifts
• Ensure compliance with company policies and laws
• Maintain drive-in records and sanitation standards
• Complete all station duties as needed
• Maintain regular attendance
• Move and stock food products up to 50 pounds
• Perform other duties as assigned

Skills

Restaurant management

Staff leadership

Communication skills

Problem solving

Time management

Job description

Sonic Drive-In in Allen, Texas seeks an Assistant Manager to help lead and manage drive‑in operations and staff during each shift. You will oversee opening/closing duties, train and coach team members, and ensure guest satisfaction, food quality, and safety standards.

The role emphasizes leadership, cost-control, and adherence to all company policies and applicable laws, with a minimum 30 hours per week and availability for nights, weekends, and holidays.