Assistant Manager: Lead Team & Guest Experience

Sonic Drive-In; Gun Barrel City (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in running a drive-in restaurant in Texas. You will train and support team members to ensure food is prepared in a clean, safe, and efficient manner, and strive for an enjoyable guest experience every time.

Responsibilities include directing staff, managing shifts, inventory, and admin tasks while upholding SONIC policies and quality standards. Flexible hours including nights and weekends are required.

Qualifications

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Restaurant management

Team leadership

Communication skills

Multi-tasking

Problem solving

Job description

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in running a drive-in restaurant in Texas. You will train and support team members to ensure food is prepared in a clean, safe, and efficient manner, and strive for an enjoyable guest experience every time.

Responsibilities include directing staff, managing shifts, inventory, and admin tasks while upholding SONIC policies and quality standards. Flexible hours including nights and weekends are required.