Shift Lead, Restaurant Operations & Guest Experience

Sonic Drive-In; Greenwood (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to lead drive-in operations during shifts. This role requires supervising staff, ensuring guest satisfaction, and maintaining cost control while upholding safety and sanitation standards.

Responsibilities include staffing, opening/closing duties, managing issues, and enforcing company policies. The position requires flexibility for nights, weekends, and holidays in a fast-paced restaurant setting.

Qualifications

• Minimum six months of restaurant management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local employment laws (e.g., wage and hour).
• Ability to lead a team and coach staff.
• Strong verbal and written communication skills.
• Basic math and computer skills.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Train and lead drive-in employees during shifts.
• Manage staffing levels and assignments.
• Open and close operations as needed.
• Ensure guest satisfaction and handle guest concerns.
• Monitor food, labor, inventory for cost control.
• Maintain records and comply with policies.
• Perform station duties as required.
• Maintain sanitation and safety standards.

Skills

Restaurant management

Team leadership

Customer service

Communication

Problem solving

Time management

Staff scheduling

Safety compliance

Cost control

POS system

Tools

POS system

Job description

Sonic Drive-In is seeking an Assistant Manager to lead drive-in operations during shifts. This role requires supervising staff, ensuring guest satisfaction, and maintaining cost control while upholding safety and sanitation standards.

Responsibilities include staffing, opening/closing duties, managing issues, and enforcing company policies. The position requires flexibility for nights, weekends, and holidays in a fast-paced restaurant setting.