Shift Lead – Restaurant & Guest Experience

Yoshinoya America, Inc.; San Bernardino (CA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Yoshinoya America, Inc. in San Bernardino, CA is seeking an experienced restaurant supervisor/manager to oversee daily operations, ensure food quality, cash handling, and guest relations. The role supports the General Manager and Assistant Manager and may supervise crew during shifts.

You will monitor safety, training, and adherence to procedures, while managing inventory, deposits, and closing duties. The position requires strong communication, basic math, and a commitment to guest

Qualifications

• Fluent in English (written and verbal).
• Ability to read simple instructions and write simple correspondence.
• Speak effectively to customers and staff.
• Perform basic arithmetic with currency.
• Follow company procedures.
• Interact with customers and coworkers.

Responsibilities

• Participates daily in food preparation, cooking, plating, cashiering and guest relations while intermittently supervising and directing others, in the absence of the General Manager and Assistant Manager.
• Serves as back up to crew members and covers breaks as needed.
• Ensures that all food and beverages are prepared and presented according to Yoshinoya specifications and safety requirements.
• Completes reports as directed by the General Manager.
• Handles receipts, deposits, and cash-handling procedures.
• Trains staff and monitors shift activities, providing feedback.
• Maintains FIFO inventory rotation and proper storage labeling.
• Responds to customer complaints per policy and escalates as needed.
• Ensures cleanliness and proper functioning of equipment and a safe work environment.

Skills

Fluent English

Customer service

Cash handling

Basic math

Follow procedures

Communication

Education

High School diploma or equivalent

Job description

Yoshinoya America, Inc. in San Bernardino, CA is seeking an experienced restaurant supervisor/manager to oversee daily operations, ensure food quality, cash handling, and guest relations. The role supports the General Manager and Assistant Manager and may supervise crew during shifts.

You will monitor safety, training, and adherence to procedures, while managing inventory, deposits, and closing duties. The position requires strong communication, basic math, and a commitment to guest