Shift Lead – Kitchen & Guest Experience

Yoshinoya America, Inc.; Santa Ana (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Yoshinoya America, Inc. is seeking a capable supervisor at our Santa Ana location to oversee daily operations, assist the GM, and ensure guest satisfaction.

Responsibilities include supervising crew, training staff, ensuring safe food handling, and maintaining inventory using FIFO. The role requires strong English communication, cash handling, and the ability to respond to customer concerns.

Qualifications

• High School graduate or equivalent.
• Previous restaurant management/supervisory experience.

Responsibilities

• Participates daily in food preparation, cooking, plating, cashiering and guest relations while intermittently supervising and directing others in the absence of the General Manager and Assistant Manager.
• Back up to crew members and covers breaks as needed.
• Ensures food and beverages are made and presented per Yoshinoya specifications and safe handling requirements.
• Completes reports as directed by the General Manager.
• Trains staff and monitors activities, providing feedback.
• Maintains FIFO inventory and proper storage procedures.
• Ensures cash handling procedures are followed and deposits are made.
• Keeps the restaurant clean and machinery functioning; reports injuries.
• Manages safety in the workplace and communicates with staff and management.
• Travel up to 25% to other stores in the district.

Skills

Fluent in English

Communication skills

Cash handling

Staff training

Safety & sanitation

Inventory control

Education

High School diploma or equivalent

Job description

Yoshinoya America, Inc. is seeking a capable supervisor at our Santa Ana location to oversee daily operations, assist the GM, and ensure guest satisfaction.

Responsibilities include supervising crew, training staff, ensuring safe food handling, and maintaining inventory using FIFO. The role requires strong English communication, cash handling, and the ability to respond to customer concerns.