Shift Lead: Pet Hospital Team Leader & Client Care

MARS Veterinary; United States; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plans

Paid Time Off

Job summary

Banfield Pet Hospital seeks a Shift Lead to perform duties of Client Services Coordinator or Vet Assistant when needed, collaborating with the Practice Manager and Chief of Staff to maximize hospital productivity and service quality. The role emphasizes client education, exceptional service, and adherence to Banfield protocols.

The ideal candidate has at least two years in a veterinary hospital, is at least 18, and can work weekends and evenings.

Qualifications

• Minimum two years of veterinary hospital experience.
• Must be 18 years of age or older.
• Available to work weekend and evening shifts.

Responsibilities

• Assist in guiding the team to maximize productivity and profitability of the hospital.
• Provide professional, efficient, and exceptional client service and education to clients.
• Supervise and support hospital leadership to build an efficient, productive team.
• Ensure compliance with practice policies and procedures and dress guidelines.

Job description

Banfield Pet Hospital seeks a Shift Lead to perform duties of Client Services Coordinator or Vet Assistant when needed, collaborating with the Practice Manager and Chief of Staff to maximize hospital productivity and service quality. The role emphasizes client education, exceptional service, and adherence to Banfield protocols.

The ideal candidate has at least two years in a veterinary hospital, is at least 18, and can work weekends and evenings.