Shift Lead - Veterinary Team Leader & Client Care

MARS Veterinary; West Columbia (SC); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid time off

Pet wellness benefits

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to provide high-quality veterinary care and exceptional client service. You will help schedule staff, uphold policies, and model Banfield standards while fostering a positive work environment and a strong team culture.

The role requires at least two years of veterinary hospital experience, willingness to work weekends and evenings, and the ability to thrive in a fast-paced, sensory-rich

Qualifications

• Minimum two years of veterinary hospital experience.
• Able to work weekend and evening shifts.
• Comfortable in a loud environment with strong smells.
• 18 years of age or older.

Responsibilities

• Supervise team when called upon and support practice leadership.
• Ensure quality medical care and exceptional client service.
• Plan and schedule associates to meet client needs.
• Enforce practice policies and dress/grooming guidelines.
• Communicate effectively with clients and internal stakeholders.

Skills

Team leadership

Client service

Communication

Scheduling

Tools

Workday

Job description

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS in guiding the team to provide high-quality veterinary care and exceptional client service. You will help schedule staff, uphold policies, and model Banfield standards while fostering a positive work environment and a strong team culture.

The role requires at least two years of veterinary hospital experience, willingness to work weekends and evenings, and the ability to thrive in a fast-paced, sensory-rich