Shift Lead: People-Focused Team Captain & Guest Champion

Taco Bell Corp.; Lehi (UT); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Free meals

Flexible schedules

Vacation pay and PTO

Medical benefits

401k retirement plan

Health and wellness programs

Discounts on mortgages, vehicles, cell

Gym memberships

Descripción de la vacante

Taco Bell Corp. is seeking a Shift Lead to drive restaurant performance. You will lead shifts with energy, coach team members, and partner with management to execute business initiatives. This role thrives in a fast-paced environment and requires ownership and results-oriented leadership.

You will oversee daily tasks, ensure food safety, manage labor, and contribute to guest satisfaction. The position emphasizes leadership development, teamwork, and upholding Taco Bell's standards and culture.

Formación

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Ability to coach and guide team members effectively.
• Strong communication and organizational skills.

Responsabilidades

• Ensure consistent customer satisfaction by executing the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly and maintain positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Assist the GM in screening Team Member candidates.
• Assist with labor, inventory, and cash control procedures.
• Oversee product preparation, rotation, and holding times.
• Support facility maintenance and health/safety standards.

Conocimientos

Team leadership

Customer service

Communication

Cash handling

Basic math

Herramientas

POS system

Descripción del empleo

Taco Bell Corp. is seeking a Shift Lead to drive restaurant performance. You will lead shifts with energy, coach team members, and partner with management to execute business initiatives. This role thrives in a fast-paced environment and requires ownership and results-oriented leadership.

You will oversee daily tasks, ensure food safety, manage labor, and contribute to guest satisfaction. The position emphasizes leadership development, teamwork, and upholding Taco Bell's standards and culture.