Shift Lead: Lead Fast-Paced Team with Flexible Schedules

Taco Bell; Massachusetts; Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Free meals

Flexible schedules

Paid time off

Medical benefits

401k

Résumé du poste

Taco Bell is seeking a Shift Lead to drive restaurant operations and lead a high-energy team. You will coach team members, ensure food safety and quality, and resolve customer issues to deliver a great guest experience.

In this role, you will work with the management team on business initiatives, provide feedback, train staff, and help achieve goals in a fast-paced environment. Join us to champion Taco Bell's culture while managing daily shift duties.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Excellent communication and leadership skills
• Physical dexterity to move up to 45 lbs

Responsabilités

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Description du poste

Taco Bell is seeking a Shift Lead to drive restaurant operations and lead a high-energy team. You will coach team members, ensure food safety and quality, and resolve customer issues to deliver a great guest experience.

In this role, you will work with the management team on business initiatives, provide feedback, train staff, and help achieve goals in a fast-paced environment. Join us to champion Taco Bell's culture while managing daily shift duties.