Shift Lead: Inspire Teams & Drive Results

Taco-Bell; American Fork (UT); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Vacation pay

Paid Time Off

Medical benefits

401k retirement plan

Health and wellness programs

Discounts on mortgages

Discounts on vehicles

Discounts on cell phones

Gym memberships

Scholarship programs

Free bachelor’s degree

Job summary

Taco Bell is seeking a Shift Lead in a fast-paced restaurant environment to drive daily operations, coach Team Members, and uphold Taco Bell standards. You’ll partner with management to execute business initiatives and ensure top-tier guest experiences.

The role emphasizes leadership, team coaching, operational discipline, and maintaining health, safety, and quality standards across shifts. Competitive hourly pay is offered with benefits according to policy.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Excellent communication skills, management/leadership and organizational skills.
• Basic Math skills.
• Adheres to cash, security, inventory, and labor policies.
• Accessibility to dependable transportation.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Skills

Leadership experience

Communication skills

Management

Organizational skills

Cash handling

Attendance and punctuality

Math skills

Job description

Taco Bell is seeking a Shift Lead in a fast-paced restaurant environment to drive daily operations, coach Team Members, and uphold Taco Bell standards. You’ll partner with management to execute business initiatives and ensure top-tier guest experiences.

The role emphasizes leadership, team coaching, operational discipline, and maintaining health, safety, and quality standards across shifts. Competitive hourly pay is offered with benefits according to policy.