Shift Lead: People-First Leader & Trainer

Ziggi’s Coffee, LLC; Wichita (KS); On-site; USD 18,000 - 21,000; Full time

Job summary

Ziggi’s Coffee, LLC in Wichita, KS is seeking a dedicated Shift Lead to uphold Ziggi’s Coffee values daily. You will guide staff, train new employees, and maintain operational flow while handling customer interactions with empathy.

Responsibilities include money management, daily recap of store metrics, inventory checks, and ensuring policy adherence. Create a welcoming atmosphere and communicate promotions to staff and customers for memorable visits.

Qualifications

• Previous shift-lead experience preferred in food or retail.
• Strong organizational and multitasking abilities.
• Ability to thrive in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to lead by example and foster a positive team culture.

Responsibilities

• Count registers accurately, balance cash drops, and manage deposits.
• Train new employees and coach current team members.
• Maintain clear communication with staff, managers, and owner.
• Enforce company policies and uphold core values.
• Handle customer complaints professionally and empathetically.

Skills

Shift-Lead experience

Organizational skills

Multitasking

Communication skills

Leadership by example

Job description

Ziggi’s Coffee, LLC in Wichita, KS is seeking a dedicated Shift Lead to uphold Ziggi’s Coffee values daily. You will guide staff, train new employees, and maintain operational flow while handling customer interactions with empathy.

Responsibilities include money management, daily recap of store metrics, inventory checks, and ensuring policy adherence. Create a welcoming atmosphere and communicate promotions to staff and customers for memorable visits.