Shift Lead — Path to General Manager

Landed; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Wingstop is seeking a Shift Manager to support the General Manager in efficiently running a restaurant and ensuring guest satisfaction. The role involves supervising team members, upholding quality standards, and maintaining safety and profitability.

The Shift Manager will oversee daily operations, assist with staffing, inventory, and guest relations, and act as a link to the General Manager in absence. Strong leadership and hospitality experience are valued.

Responsibilities

• Knowledge of front and back of house operations.
• Ensure guest satisfaction and maintain guest relationships.
• Manage daily restaurant operations during shifts.
• Assist with inventory, scheduling, and cash handling.
• Ensure safety and compliance with company policies.
• Train team members for promotion potential.
• Perform cash register operations and guest order taking.
• Support General Manager in achieving targets.

Skills

Front of House Knowledge

Back of House Knowledge

Team Leadership

Cash Handling

Job description

Wingstop is seeking a Shift Manager to support the General Manager in efficiently running a restaurant and ensuring guest satisfaction. The role involves supervising team members, upholding quality standards, and maintaining safety and profitability.

The Shift Manager will oversee daily operations, assist with staffing, inventory, and guest relations, and act as a link to the General Manager in absence. Strong leadership and hospitality experience are valued.