Restaurant Shift Leader: Guest Experience & Team Lead

Wingstop; Blaine (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Wingstop is seeking a Shift Leader to support the General Manager in daily operations, ensuring fast, friendly service and guest satisfaction. You will help coach crew, manage staffing, and uphold Wingstop culture.

This role emphasizes teamwork, problem solving, and hospitality, with flexibility to work mornings, evenings, weekends and holidays. Join a high-energy environment focused on delicious flavors and outstanding guest experiences.

Qualifications

• Minimum of 2 years of supervisory experience in food service, retail, or restaurant settings.
• Strong written and verbal communication skills.
• Initiative and assertiveness.
• Strong leadership to train, develop and motivate a diverse crew.
• Ability to work mornings, evenings, weekends and holidays.
• Customer hospitality mindset and serving guest excellence.

Responsibilities

• Assist the General Manager in staffing the restaurant efficiently.
• Greet guests and ensure a positive Wingstop experience.
• Control cash, property, product and equipment; manage costs.
• Maintain operational standards and communicate maintenance needs.
• Coach and develop team members to maintain a high performing restaurant.

Skills

Guest service mentality

Calm demeanor

Multitasking

Organized and detail oriented

Outgoing personality

Strong work ethic

Team player

Job description

Wingstop is seeking a Shift Leader to support the General Manager in daily operations, ensuring fast, friendly service and guest satisfaction. You will help coach crew, manage staffing, and uphold Wingstop culture.

This role emphasizes teamwork, problem solving, and hospitality, with flexibility to work mornings, evenings, weekends and holidays. Join a high-energy environment focused on delicious flavors and outstanding guest experiences.