Shift Manager — Path to General Manager

Landed; Somerset (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Wingstop is seeking a Shift Manager to support the General Manager in daily restaurant operations. You will oversee front and back of house, ensure guest satisfaction, manage inventory and labor, and uphold safety and quality standards. This role offers growth toward a General Manager path within a team-focused environment.

Responsibilities include cash handling, adherence to policies, and training staff to deliver high-quality service and hospitality while driving profitability.

Qualifications

• Experience managing both front and back of house operations.
• Strong leadership and team development skills.
• Ability to maintain 100% guest satisfaction and drive profitability.

Responsibilities

• Knowledge and mastery of both front and back of house stations.
• Manages the restaurant following company policies to ensure guest satisfaction.
• Maintains fast, accurate service and high product quality.
• Ensures safety and health compliance and security policies.
• Monitors labor and inventory to control costs and performance.
• Trains staff for promotion to General Manager.

Skills

Front of house

Back of house

Cash handling

Inventory management

Labor management

Guest relations

Leadership

Job description

Wingstop is seeking a Shift Manager to support the General Manager in daily restaurant operations. You will oversee front and back of house, ensure guest satisfaction, manage inventory and labor, and uphold safety and quality standards. This role offers growth toward a General Manager path within a team-focused environment.

Responsibilities include cash handling, adherence to policies, and training staff to deliver high-quality service and hospitality while driving profitability.