Shift Lead: Open, Lead & Elevate Customer Experience

Walgreens; West Caldwell (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a proactive team member to support store operations, customer service, and daily cash handling. You will open the store when management is absent, assist with vendor deliveries, and ensure merchandising and pricing accuracy while maintaining stockroom organization.

The role emphasizes delivering a distinctive customer experience, mentoring teammates on service best practices, and upholding compliance with store policies and local regulations.

Qualifications

• 1 year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or state pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for the business day.
• Handle cash, refunds, voids, and daily cash reconciliations; provide change as needed.

Skills

Leadership experience

English proficiency

Cash handling

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a proactive team member to support store operations, customer service, and daily cash handling. You will open the store when management is absent, assist with vendor deliveries, and ensure merchandising and pricing accuracy while maintaining stockroom organization.

The role emphasizes delivering a distinctive customer experience, mentoring teammates on service best practices, and upholding compliance with store policies and local regulations.