Shift Lead — Lead Shifts, Elevate Customer Experience

10 Peet's Coffee Inc.; Washington; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision benefit

Paid vacation

Free coffee/tea beverages and employee

401k with matching

Employee Assistance program

Flexible part-time schedule

Tips earnings

Tuition scholarship opportunities

Job summary

Peet’s Coffee is seeking a Shift Lead to manage daily shifts, lead team members, and ensure smooth operations in a fast-paced environment.

You will model exceptional customer service, maintain product quality, and uphold a welcoming coffeebar. The role requires at least one year in a leadership role and POS experience, with eligibility to work in the United States and at least 18 years of age.

Qualifications

• 1 year leadership experience.
• 1 year POS/cash handling experience.
• Availability of at least three days per week.
• Must be legally eligible to work in the United States.
• Must be at least 18 years old.
• Must perform physical tasks during shifts.

Responsibilities

• Lead shifts with focus and clarity, manage task deployment.
• Deliver exceptional customer experiences with high product quality and friendly service.
• Maintain a clean, welcoming coffeebar and support a positive team environment.
• Open/close routines, cash handling, inventory tasks, and visual updates.

Skills

Leadership experience

POS / cash handling

Schedule availability

Legal work eligibility

Age 18+

Physical tasks

Tools

POS system

Job description

Peet’s Coffee is seeking a Shift Lead to manage daily shifts, lead team members, and ensure smooth operations in a fast-paced environment.

You will model exceptional customer service, maintain product quality, and uphold a welcoming coffeebar. The role requires at least one year in a leadership role and POS experience, with eligibility to work in the United States and at least 18 years of age.