Shift Lead — Flexible Hours & Customer-Centric Ops

10 Peet's Coffee Inc.; California (MO); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Vacation after 4 months of employment

Free coffee/tea and employee discount

401k with generous matching

Employee assistance program

Flexible part-time schedule

Job summary

Peet’s Coffee is seeking a Shift Lead to help run daily operations, lead shifts, and deliver exceptional guest experiences in a busy coffeebar. You will model engagement, ensure product quality, and support a collaborative team in a fast-paced environment.

Minimum qualifications include 1 year in a leadership role and POS experience, with availability for at least three days per week. You must be 18+ and eligible to work in the U.S., and be able to handle physical tasks during shifts.

Qualifications

• 1 year experience in a leadership role directing others.
• 1 year experience with POS/cash handling.
• Minimum three days per week availability for business needs.
• Must be eligible to work in the country.
• Must be 18+ and able to work with minors.
• Must perform physical tasks as part of the shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service — all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

POS/cash handling

Availability 3 days/week

Eligible to work in US

Able to work with minors

18+ years old

Job description

Peet’s Coffee is seeking a Shift Lead to help run daily operations, lead shifts, and deliver exceptional guest experiences in a busy coffeebar. You will model engagement, ensure product quality, and support a collaborative team in a fast-paced environment.

Minimum qualifications include 1 year in a leadership role and POS experience, with availability for at least three days per week. You must be 18+ and eligible to work in the U.S., and be able to handle physical tasks during shifts.