Shift Lead - Flexible Schedules in a Fast-Paced Restaurant

Taco Bell; Franklin (IN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Vacation pay and PTO

Health benefits

401k with 6% match

Discounts on mortgages, vehicles, cell

Scholarship programs for education

Earth commitment

Job summary

Taco Bell is hiring a Shift Lead to drive daily operations and coach the team toward excellence. You will lead shifts, resolve guest concerns, and partner with management to implement business initiatives in a fast-paced setting.

The role emphasizes leadership, customer satisfaction, food safety, and efficient shift execution, with opportunities to impact training, scheduling, and guest experience at Taco Bell locations nationwide.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills
• Physical dexterity required (the ability to move up to 45 lbs)
• Attendance and punctuality a must
• Operates cash register and makes change as needed
• Basic Math skills
• Maintains customer satisfaction and health & safety standards
• Promotes Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Skills

Leadership

Communication

Cash handling

Basic math

Time management

Problem solving

Job description

Taco Bell is hiring a Shift Lead to drive daily operations and coach the team toward excellence. You will lead shifts, resolve guest concerns, and partner with management to implement business initiatives in a fast-paced setting.

The role emphasizes leadership, customer satisfaction, food safety, and efficient shift execution, with opportunities to impact training, scheduling, and guest experience at Taco Bell locations nationwide.