Shift Lead: Lead Fast-Paced Team, Flexible Schedules

Taco Bell; South Carolina; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Medical benefits

401k with match

Paid time off

Job summary

Taco Bell is seeking a Shift Lead to energize the team, coach colleagues, and uphold high standards across service and food safety. You’ll lead shifts, resolve guest concerns, and partner with management to drive business initiatives while promoting Taco Bell’s culture.

The role emphasizes leadership, mentorship, and hands-on operations in a fast-paced environment, with a focus on performance, training, and ownership of shift duties. Nationwide compensation reflects location.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity to move up to 45 lbs within the workspace.
• Attendance and punctuality a must.
• Basic Math skills.
• Promotes and champions Taco Bell's culture and values.
• Provides constructive feedback to Team Members.
• Executes shift duties accurately and efficiently.
• Promotes equity, inclusion, and belonging.
• Ensures teammates and customers enjoy a positive experience.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Job description

Taco Bell is seeking a Shift Lead to energize the team, coach colleagues, and uphold high standards across service and food safety. You’ll lead shifts, resolve guest concerns, and partner with management to drive business initiatives while promoting Taco Bell’s culture.

The role emphasizes leadership, mentorship, and hands-on operations in a fast-paced environment, with a focus on performance, training, and ownership of shift duties. Nationwide compensation reflects location.