Shift Lead: Lead a Fun, Customer-First Crew

Dutch Bros Coffee; Franklin (IN); Presencial; USD 13.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Dutch Bros swag

Free coffee per policy

Paid volunteer hours

Employee Assistance Program

401(k) after 1 year

Education Benefit after 1 year

Descripción de la vacante

Dutch Bros Coffee is hiring a Shift Lead in Franklin, IN. You will lead the shift to uphold our culture and standards, train new Broistas, and support inventory and shop operations.

The role requires flexibility for early mornings, evenings, and weekends, with a focus on delivering a mind-blowing customer experience. Ideal candidates bring prior Broista experience, a clean disciplinary record, and the ability to obtain required food-handling certifications.

Formación

• 6 months of Broista experience at Dutch Bros preferred.
• No disciplinary action for the past 90 days, required.
• Flowcheck score of 90% or better and on time.
• Need to obtain and maintain a Food Handler Permit/Certification as required by regulations
• Ability to complete mandatory certificates, training, and knowledge tests to Dutch Bros standards.

Responsabilidades

• Lead the shift to maintain Dutch Bros atmosphere and standards and solve problems on shift.
• Manage the shift and ensure readiness for specials or promotions with positive energy.
• Model and meet expectations of the Broista role; train new Broistas operationally and culturally.
• Assist Shop Manager in inventory, deposits, restocking, and cleanliness; communicate wins and opportunities.

Conocimientos

Leadership

Communication

Team supervision

Customer service

Descripción del empleo

Dutch Bros Coffee is hiring a Shift Lead in Franklin, IN. You will lead the shift to uphold our culture and standards, train new Broistas, and support inventory and shop operations.

The role requires flexibility for early mornings, evenings, and weekends, with a focus on delivering a mind-blowing customer experience. Ideal candidates bring prior Broista experience, a clean disciplinary record, and the ability to obtain required food-handling certifications.