Shift Lead: Elevate the Crew & Guest Experience

Dutch Bros Coffee; Virginia; Hybrid; USD 15,000 - 26,000; Full time

Benefits offered by this job

Free Dutch Bros swag

Free coffee per Employee

Paid volunteer hours

Employee Assistance Program

401(k) eligibility after 1 year of)

Job summary

Dutch Bros Coffee is seeking a Shift Lead to uphold our vision, culture, and core values on every shift. You will be a servant leader, guiding Broistas, training new teammates, and ensuring excellent customer experiences.

The role requires flexible availability (early mornings, evenings, weekends), at least 32 hours per week, and adherence to policies and safety standards. You will lead with energy, inspiration, and a focus on quality and teamwork.

Qualifications

• 6 months of Broista experience at Dutch Bros preferred.
• No disciplinary action for the past 90 days, required.
• Food Handler Permit/Certification as required by state/local regulations.

Responsibilities

• Lead the shift and ensure a mind-blowing customer experience by upholding Dutch Bros standards.
• Train new Broistas operationally and culturally.
• Manage inventory, prep for next shift, and ensure shop cleanliness and setup.
• Communicate wins and opportunities to shop leaders and participate in mandatory meetings.

Skills

Broista experience

Excellent Communicator

Team leadership

Job description

Dutch Bros Coffee is seeking a Shift Lead to uphold our vision, culture, and core values on every shift. You will be a servant leader, guiding Broistas, training new teammates, and ensuring excellent customer experiences.

The role requires flexible availability (early mornings, evenings, weekends), at least 32 hours per week, and adherence to policies and safety standards. You will lead with energy, inspiration, and a focus on quality and teamwork.