Shift Lead: Inspire the Crew, Wow Customers

Dutch Bros Coffee; Illinois; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free Dutch Bros swag

Free coffee per Employee Drink Policy

Paid volunteer hours

Employee Assistance Program

Access to our Financial Wellness平台

401(k) eligibility after 1 year of em­

Education Benefit Program after 1 year

Job summary

Dutch Bros Coffee is seeking a Shift Lead to uphold our culture and core values on every shift. You will lead a team, model service standards, and communicate with leadership about feedback.

The role requires flexible hours including early mornings, evenings, and weekends, with a path to support the shop alongside the Shop Manager. You’ll drive energy, handle tills, and ensure readiness for promotions.

Qualifications

• 6 months of Broista experience preferred.
• No disciplinary action for the past 90 days, required.
• Must obtain and maintain Food Handler Permit/Certification as required by state/local regulations.
• Ability to complete mandatory certificates, training, and knowledge tests per company standards.

Responsibilities

• Lead the experience for every Broista on shift to ensure a mind-blowing customer experience.
• Manage the shift, ensuring proper energy and attitude for promotions and customers.
• Set up the next shift for success, arrange tills, restock, maintain cleanliness, and communicate wins and improvements.

Skills

Broista experience

Communication

Leadership

Education

Food Handler Permit/Certification

Job description

Dutch Bros Coffee is seeking a Shift Lead to uphold our culture and core values on every shift. You will lead a team, model service standards, and communicate with leadership about feedback.

The role requires flexible hours including early mornings, evenings, and weekends, with a path to support the shop alongside the Shop Manager. You’ll drive energy, handle tills, and ensure readiness for promotions.