Store Shift Lead: Delight Customers, Optimize Ops

Walgreens; Catonsville (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Catonsville, MD seeks team members to open and close the store when management is not present, handle cash and transactions, and ensure the floor and stock room are ready for business. You will assist customers, process returns, and support pricing and displays to maintain stock integrity.

The role emphasizes delivering a distinctive customer experience, training others in service best practices, and upholding store standards and policies.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including systems start‑ups and cash handling.
• Complete returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Maintain accurate inventory counts and support pricing and displays.

Skills

Leadership

Retail experience

English fluent

Inventory control

PTCB/licensing

Job description

Walgreens in Catonsville, MD seeks team members to open and close the store when management is not present, handle cash and transactions, and ensure the floor and stock room are ready for business. You will assist customers, process returns, and support pricing and displays to maintain stock integrity.

The role emphasizes delivering a distinctive customer experience, training others in service best practices, and upholding store standards and policies.