Shift Lead: Customer Experience & Store Ops

Walgreens; Salisbury (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Salisbury, MD is seeking a reliable team member to open and close the store in management's absence and manage cash handling with accuracy. You will greet customers, resolve issues, and contribute to a consistently high level of service.

The role requires at least one year of leadership or key-holder experience and fluency in English. You will work with store systems, assist with inventory, pricing, and vendor coordination while supporting daily operations.

Qualifications

• One year of leadership or key-holder retail experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store systems and equipment.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, refunds, and safe cash drops.
• Deliver a distinctive customer experience and assist customers.
• Coordinate with pharmacy window and backroom operations.
• Maintain inventory and price signage.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Tools

POS systems

Store equipment

Job description

Walgreens in Salisbury, MD is seeking a reliable team member to open and close the store in management's absence and manage cash handling with accuracy. You will greet customers, resolve issues, and contribute to a consistently high level of service.

The role requires at least one year of leadership or key-holder experience and fluency in English. You will work with store systems, assist with inventory, pricing, and vendor coordination while supporting daily operations.