Shift Lead - Inspiring Coffee Experience Leader

Anchor Point Management Group; Marion Township (OH); On-site; USD 12,000 - 18,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Lead in Marion, OH to supervise the on-site coffee service and lead the crew during shifts. You will ensure drink quality, timely service, and a friendly customer experience while upholding company values.

The role requires leadership, reliable attendance, and the ability to train teammates, manage inventory, and operate the POS with accuracy. Join a fast-paced team and contribute to daily operations.

Qualifications

• Flexible schedule including early mornings and late nights.
• Regular weekend availability and holidays if needed.
• Previous management or leadership experience preferred.
• Capable of working with hot drinks, inventory, and stock tasks.

Responsibilities

• Confirm drink orders and input into POS accurately.
• Know recipes and secret menu items inside out.
• Oversee shift operations and maintain service energy.
• Train and develop team members during the shift.
• Collect payments and provide correct change.
• Prepare drinks and premixes with attention to quality.
• Maintain safety, cleanliness, and proper sanitation.

Skills

Customer service

Leadership

Flexible schedule

Communication

Team training

Tools

POS system

Job description

Anchor Point Management Group is seeking a Shift Lead in Marion, OH to supervise the on-site coffee service and lead the crew during shifts. You will ensure drink quality, timely service, and a friendly customer experience while upholding company values.

The role requires leadership, reliable attendance, and the ability to train teammates, manage inventory, and operate the POS with accuracy. Join a fast-paced team and contribute to daily operations.