Shift Lead & Coffee Crew Coach

Anchor Point Management Group; Newark (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Anchor Point Management Group in Newark, OH is seeking a Shift Lead to manage the on-site coffee stand and supervise the crew, ensuring drink quality and exemplary customer service. You will lead the team during the shift and coordinate with stand management on operations, inventory, and safety.

The ideal candidate is flexible, able to work early mornings and late nights, with weekend availability and prior leadership experience.

Qualifications

• Ability to work a flexible schedule including mornings and nights.
• Regularly works weekends and is available for holidays if necessary.
• Can manage fast-paced operations with accuracy and humor.

Responsibilities

• Converse with customers to confirm drink orders and enter them correctly into the POS.
• Know all recipes and menu items and stand procedures.
• Oversee shift operations: drink quality, customer interaction, speed, energy.

Skills

Leadership

Customer service

Shift management

Flexibility

Weekend availability

Job description

Anchor Point Management Group in Newark, OH is seeking a Shift Lead to manage the on-site coffee stand and supervise the crew, ensuring drink quality and exemplary customer service. You will lead the team during the shift and coordinate with stand management on operations, inventory, and safety.

The ideal candidate is flexible, able to work early mornings and late nights, with weekend availability and prior leadership experience.