Shift Lead: Coffee Experience & Team Coach

Anchor Point Management Group; Lyndhurst (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Lead for a community-focused coffee stand in Lyndhurst, OH. You will oversee on-shift operations, ensure drink quality, and lead the crew to deliver great service each shift.

The role requires flexible hours, weekend availability, and the ability to train staff, handle transactions, and maintain a clean, safe environment that reflects our values.

Qualifications

• Ability to work a flexible schedule, which can include early mornings and late nights.
• Regularly works weekends and is available to work holidays if necessary.
• Previous management or leadership experience preferred.
• Work carefully and quickly with hot beverages and dairy products.
• Lift up to 50 pounds.
• Stand for several hours and move with urgency to serve customers.

Responsibilities

• Converse with customers to confirm drink orders and enter them into POS.
• Know recipes and secret menu items.
• Oversee shift operations, energy, and pace.
• Train and develop team members.
• Handle payments and provide correct change.

Skills

Leadership experience

Customer service

Flexible schedule

Communication

Team training

Safety and sanitation

Job description

Anchor Point Management Group is seeking a Shift Lead for a community-focused coffee stand in Lyndhurst, OH. You will oversee on-shift operations, ensure drink quality, and lead the crew to deliver great service each shift.

The role requires flexible hours, weekend availability, and the ability to train staff, handle transactions, and maintain a clean, safe environment that reflects our values.