Shift Lead, Coffee Bar & Team Leader

Anchor Point Management Group; Harter Heights (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Lead for our Canton, OH location to oversee shift operations and lead the on-shift crew in delivering a high-quality coffee experience.

The position requires excellent customer service, leadership abilities, and the capacity to maintain a fast-paced, friendly atmosphere. You will ensure accuracy of orders, train team members, and uphold company standards while working a flexible schedule and reporting to stand managers.

Qualifications

• Availability for a flexible schedule including weekends and holidays.
• Previous management or leadership experience preferred.
• Ability to work in a fast-paced coffee shop environment.
• Strong customer service and communication skills.

Responsibilities

• Manage the operations of a shift and lead the on-shift crew.
• Ensure drink quality, customer interaction, and timely service.
• Provide guidance and redirection to team during shifts.
• Assist with training and development of team members.

Skills

Flexible schedule

Leadership experience

Customer service

Team communication

Fast-paced environment

Tools

POS system

Job description

Anchor Point Management Group is seeking a Shift Lead for our Canton, OH location to oversee shift operations and lead the on-shift crew in delivering a high-quality coffee experience.

The position requires excellent customer service, leadership abilities, and the capacity to maintain a fast-paced, friendly atmosphere. You will ensure accuracy of orders, train team members, and uphold company standards while working a flexible schedule and reporting to stand managers.