Shift Lead: Inspire the Crew & Wow Guests

dutchbros; Augusta (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free Dutch Bros swag

Free coffee per Employee Drink Policy

Paid volunteer hours

401(k) eligibility after 1 year ofem

Job summary

Dutch Bros Coffee is seeking a Shift Lead in Augusta, GA to uphold our culture and values on every shift. You will lead Broistas, train new team members, and ensure smooth service during busy times.

You’ll be responsible for shift readiness, inventory support, and maintaining a high-energy, welcoming environment for customers. This role requires available, flexible hours and a passion for exceptional guest experiences.

Qualifications

• 6 months of Broista experience at Dutch Bros preferred.
• No disciplinary action for the past 90 days, required.
• Prerequisite to employment: Food Handler Permit/Certification as required by state/local regulations.
• Ability to complete mandatory certificates, training, and knowledge tests under company policies and regulations.

Responsibilities

• Lead the experience for every Broista on shift to ensure a mind-blowing customer experience.
• Manage the shift and ensure staff are prepared for promotions and maintain positive energy.
• Model and teach drink and operational fundamentals to new Broistas.

Skills

Broista experience

Food safety knowledge

Communication

Team leadership

Job description

Dutch Bros Coffee is seeking a Shift Lead in Augusta, GA to uphold our culture and values on every shift. You will lead Broistas, train new team members, and ensure smooth service during busy times.

You’ll be responsible for shift readiness, inventory support, and maintaining a high-energy, welcoming environment for customers. This role requires available, flexible hours and a passion for exceptional guest experiences.