Shift Lead - Elevate Team Performance & Guest Experience

Wingmen V Llc; Salem (OR); On-site; USD 20,732 - 28,929; Part time

Benefits offered by this job

Flexible shifts

Employee discounts

Job summary

Wingmen V LLC in Salem, Oregon is seeking a Shift Leader to provide additional support and coverage during peak periods, ensuring excellent guest experiences. Responsibilities include managing shifts, resolving customer issues, leading team performance, and monitoring food safety.

The ideal candidate should have strong leadership abilities, excellent communication skills, and prior experience in restaurant operations. This position offers competitive hourly pay and is crucial to maintaining smooth operations in the establishment.

Qualifications

• Ability to resolve guest issues and ensure customer satisfaction.
• Knowledge of food safety and sanitation procedures.
• Ability to lead and coach team members.

Responsibilities

• Ensure all guest issues are resolved and proper service is maintained.
• Monitor food quality and safety throughout the shift.
• Conduct team member pre-shift meetings and assign duties.

Skills

Leadership and facilitation abilities

Knowledge of restaurant operations

Superior verbal communication

Conflict management skills

Customer service skills

Education

Minimum 21 years of age

Shift Leader certification

Job description

Wingmen V LLC in Salem, Oregon is seeking a Shift Leader to provide additional support and coverage during peak periods, ensuring excellent guest experiences. Responsibilities include managing shifts, resolving customer issues, leading team performance, and monitoring food safety.

The ideal candidate should have strong leadership abilities, excellent communication skills, and prior experience in restaurant operations. This position offers competitive hourly pay and is crucial to maintaining smooth operations in the establishment.