Shift Lead: Hands-On Leader for Fast-Paced Growth

Five Guys logo; Joliet (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Growth opportunities

Fast-paced team environment

Hands-on leadership experience

Job summary

Five Guys in Joliet, IL is seeking a Shift Leader to drive operations on the floor and ensure guest satisfaction. The pay starts at $17.00/hour plus tips and bonus, with hands-on leadership that guides the team during every shift.

Join a fast-paced environment where you’ll step into multiple roles, train new crew members, and help maintain brand standards. Growth potential includes moving into larger leadership positions within the company.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Communication

Cash handling

Customer service

Tools

POS systems

Job description

Five Guys in Joliet, IL is seeking a Shift Leader to drive operations on the floor and ensure guest satisfaction. The pay starts at $17.00/hour plus tips and bonus, with hands-on leadership that guides the team during every shift.

Join a fast-paced environment where you’ll step into multiple roles, train new crew members, and help maintain brand standards. Growth potential includes moving into larger leadership positions within the company.