Shift Lead — Hands-On Leader | $18+/hr + Tips + Bonus

Five Guys logo; Wilmette (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Growth opportunities

High-energy team environment

Hands-on leadership experience

Brand value and quality focus

Job summary

Five Guys is seeking a Shift Leader in Wilmette, IL to lead shifts, jump into every position, and ensure exceptional guest experiences. You will coach crew members, train new staff, and uphold brand standards in a fast-paced kitchen environment. This role offers growth opportunities and hands-on leadership every shift.

Starting pay is $18.00/hour plus tips and bonus, with a focus on teamwork, safety, and high-energy performance. Join a brand committed to quality and guest satisfaction.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader in Wilmette, IL to lead shifts, jump into every position, and ensure exceptional guest experiences. You will coach crew members, train new staff, and uphold brand standards in a fast-paced kitchen environment. This role offers growth opportunities and hands-on leadership every shift.

Starting pay is $18.00/hour plus tips and bonus, with a focus on teamwork, safety, and high-energy performance. Join a brand committed to quality and guest satisfaction.