Shift Lead: Hands-On Leader — $18+/hr + Tips

Five Guys logo; Bloomingdale (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

Five Guys is seeking a Shift Leader to set the tone on every shift. You’ll lead by example, work side-by-side with your team, and ensure a guest experience that leaves customers impressed. This role requires hands-on leadership in a fast-paced kitchen and dining area.

Starting pay is $18.00 per hour plus tips and bonus opportunities, with room to grow into higher leadership roles as you develop with the brand.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communication skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

POS

Basic math

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader to set the tone on every shift. You’ll lead by example, work side-by-side with your team, and ensure a guest experience that leaves customers impressed. This role requires hands-on leadership in a fast-paced kitchen and dining area.

Starting pay is $18.00 per hour plus tips and bonus opportunities, with room to grow into higher leadership roles as you develop with the brand.