Shift Lead — Hands-On Leader, Growth Path to GM

Five Guys logo; Hamburg (Berks County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tips

Bonus

Job summary

Five Guys is seeking a Shift Leader to drive operations and guest satisfaction. You’ll lead by example, work side-by-side with the team, and step in for management when needed in a fast-paced kitchen.

Expect hands-on leadership, training for new crew, and opportunities to grow into Assistant or General Manager roles. Competitive pay starting at $16.00–$18.00/hour plus tips and bonus.

Join a brand that values quality and teamwork.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong communication skills and a team-first mindset.
• Ability to lead by doing—not just directing.
• Comfort using POS systems and basic math.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication skills

Team player

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader to drive operations and guest satisfaction. You’ll lead by example, work side-by-side with the team, and step in for management when needed in a fast-paced kitchen.

Expect hands-on leadership, training for new crew, and opportunities to grow into Assistant or General Manager roles. Competitive pay starting at $16.00–$18.00/hour plus tips and bonus.

Join a brand that values quality and teamwork.