Shift Lead: Hands-On Leader with Fast Growth to GM

Five Guys logo; Chicago (IL); On-site; USD 24,000 - 26,000; Full time

Job summary

Five Guys in Chicago is seeking a Shift Leader to direct daily operations, supervise crew, and ensure fast, friendly service. You’ll lead by example, step in for managers on busy shifts, and train new team members.

This on-site role rewards initiative and teamwork with growth opportunities, performance-based bonuses, and tips on top of wages in a fast-paced, high-energy kitchen environment.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

Math skills

Customer service

Tools

POS systems

Job description

Five Guys in Chicago is seeking a Shift Leader to direct daily operations, supervise crew, and ensure fast, friendly service. You’ll lead by example, step in for managers on busy shifts, and train new team members.

This on-site role rewards initiative and teamwork with growth opportunities, performance-based bonuses, and tips on top of wages in a fast-paced, high-energy kitchen environment.