Shift Lead: Hands-On Leader with Growth & Tips

Five Guys logo; Gurnee (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Five Guys in Gurnee, IL is seeking a Shift Leader to drive performance on each shift. You’ll lead by example, step in for management when needed, and ensure quick, accurate service and guest satisfaction.

This role offers growth opportunities within a fast-paced, high-energy kitchen environment. Be hands-on, coach crew, maintain brand standards, and contribute to a positive team culture while upholding safety and cleanliness. Prior leadership in hospitality preferred.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communicationskills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Team player

Communication

POS systems

Cash handling

Problem solving

Tools

POS systems

Job description

Five Guys in Gurnee, IL is seeking a Shift Leader to drive performance on each shift. You’ll lead by example, step in for management when needed, and ensure quick, accurate service and guest satisfaction.

This role offers growth opportunities within a fast-paced, high-energy kitchen environment. Be hands-on, coach crew, maintain brand standards, and contribute to a positive team culture while upholding safety and cleanliness. Prior leadership in hospitality preferred.