Shift Lead — Hands-On Leader with Growth Path

Five Guys logo; Delafield (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Tips

Bonus

Job summary

Five Guys Operations LLC in Wisconsin is seeking a Shift Leader to drive operations on each shift. The pay starts at $18.00 per hour plus tips and bonus, and you will lead by example, working side-by-side with your team to ensure guest satisfaction in a fast-paced environment.

You’ll step into every role—from cashier to grill, prep, fries, and dining room—while coaching crew members and building a positive culture. This is a hands-on leadership path with real growth.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-focused with strong communication skills.
• Leads by action and stays calm in fast-paced environments.
• Basic math and comfortable using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

People skills

POS systems

Math basics

Tools

POS systems

Job description

Five Guys Operations LLC in Wisconsin is seeking a Shift Leader to drive operations on each shift. The pay starts at $18.00 per hour plus tips and bonus, and you will lead by example, working side-by-side with your team to ensure guest satisfaction in a fast-paced environment.

You’ll step into every role—from cashier to grill, prep, fries, and dining room—while coaching crew members and building a positive culture. This is a hands-on leadership path with real growth.