Shift Lead - Hands-On Leader in Fast-Paced Team

Five Guys logo; Cranberry Township (Butler County); On-site; USD 20,000 - 29,000; Full time

Job summary

Five Guys is seeking a Shift Leader to drive operations on busy shifts, lead by example, and ensure guests have outstanding experiences. You’ll work side-by-side with a team, jump into every station, and help maintain brand standards.

This hands-on leadership role offers growth toward Assistant and General Manager positions, with starting pay at $18 per hour plus tips and bonus. You’ll thrive in a fast-paced environment where teamwork and quality are valued.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communication skills.
• Leads by doing—not just directing.
• Ability to stay calm and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Team player

POS systems

Decision making

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader to drive operations on busy shifts, lead by example, and ensure guests have outstanding experiences. You’ll work side-by-side with a team, jump into every station, and help maintain brand standards.

This hands-on leadership role offers growth toward Assistant and General Manager positions, with starting pay at $18 per hour plus tips and bonus. You’ll thrive in a fast-paced environment where teamwork and quality are valued.