Shift Lead: Hands-On Car Wash Ops & Safety

Spotless Brands LLC; Towson (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Spotless Brands LLC in Towson, Maryland is seeking a dedicated Shift Lead to assist site operations and develop foundational leadership skills. This non-managerial role supports the Site Manager by ensuring effective workflow during shifts, focusing on operational standards, productivity, and customer service.

The ideal candidate will have a high school diploma, experience in customer-facing roles, and a willingness to engage with customers, while maintaining cleanliness and safety standards.

Qualifications

• Must be at least 16 years of age or older where required by law or safety regulations.
• Valid driver’s license preferred.
• Must successfully pass a background check.

Responsibilities

• Support site leadership by executing assigned operational tasks.
• Greet and engage customers with professionalism and enthusiasm.
• Assist with opening and closing procedures.

Skills

Customer service principles

Delegation and motivation

Problem solving under pressure

Basic technical aptitude

Time management

Education

High School Diploma or equivalent

Tools

MS Excel

Job description

Spotless Brands LLC in Towson, Maryland is seeking a dedicated Shift Lead to assist site operations and develop foundational leadership skills. This non-managerial role supports the Site Manager by ensuring effective workflow during shifts, focusing on operational standards, productivity, and customer service.

The ideal candidate will have a high school diploma, experience in customer-facing roles, and a willingness to engage with customers, while maintaining cleanliness and safety standards.