Shift Lead: Car Wash Ops & Team Support

Spotless Brands LLC; Owings Mills (MD); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Spotless Brands LLC in Owings Mills, MD is seeking a Shift Lead to support site operations during assigned shifts. This non-managerial role focuses on executing tasks, directing workflows, and maintaining standards.

As a key holder, you will assist with opening/closing, ensure safety, engage customers, promote promotions, and train teammates under supervision. This position offers hands-on operational experience with potential for future leadership growth.

Qualifications

• High school diploma preferred but not required.
• 16 years of age or older where required by law.
• Background check may be required.
• Valid driver’s license preferred.

Responsibilities

• Execute assigned operational tasks per procedures.
• Direct team during shifts and ensure standards.
• Escalate issues to Site Manager or Assistant Manager.
• Greet customers and promote programs.
• Explain car wash packages and pricing.
• Operate car wash equipment safely and train others.
• Open/close procedures and security under guidance.
• Maintain cleanliness and safety of facility.

Skills

Customer service

Team leadership

Communication

Conflict resolution

Time management

Problem solving

Safety awareness

Operations knowledge

Education

High School Diploma or equivalent preferred

Age 16+ per legal requirements

Tools

MS Excel

Job description

Spotless Brands LLC in Owings Mills, MD is seeking a Shift Lead to support site operations during assigned shifts. This non-managerial role focuses on executing tasks, directing workflows, and maintaining standards.

As a key holder, you will assist with opening/closing, ensure safety, engage customers, promote promotions, and train teammates under supervision. This position offers hands-on operational experience with potential for future leadership growth.