Shift Lead - Guest Experience & Team Coaching

Marco's Pizza (Marco's Franchising, LLC); Perrysburg (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Tuition Assistance

Medical Insurance

401(k)

Job summary

Marco’s Pizza in Perrysburg, OH seeks a Shift Manager to lead daily operations, coach team members, and ensure outstanding guest experiences during shifts. You will oversee food preparation, ensure safety and sanitation, manage cash handling, and coordinate with drivers for timely deliveries.

The role emphasizes strong communication, problem-solving, and a can-do attitude to maintain Marco’s high standards and a welcoming team environment.

Qualifications

• Minimum high school education or equivalent.
• Demonstrated leadership and guest-service focus.

Responsibilities

• Oversee daily restaurant operations during shifts to ensure smooth guest experiences.
• Coach and develop team members for performance and safety compliance.
• Assist with opening/closing and inventory control.
• Resolve guest issues promptly while maintaining quality standards.

Skills

Leadership

Customer service

Communication

Cash handling

Education

High School Diploma

Tools

POS system

Job description

Marco’s Pizza in Perrysburg, OH seeks a Shift Manager to lead daily operations, coach team members, and ensure outstanding guest experiences during shifts. You will oversee food preparation, ensure safety and sanitation, manage cash handling, and coordinate with drivers for timely deliveries.

The role emphasizes strong communication, problem-solving, and a can-do attitude to maintain Marco’s high standards and a welcoming team environment.