Shift Lead: Guest Experience & Team Coach

Harri; Santa Barbara (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals/discounts

Job summary

Jack in the Box is seeking a Team Leader to act as a hands-on role model, guiding the shift, supporting the crew, and delivering great guest experiences. You will mentor peers, maintainFood quality and cleanliness, and coach team members on the floor while collaborating with management to keep operations running smoothly.

This role offers leadership development, flexible scheduling, and growth opportunities within our Jack in the Box franchise, with a supportive, family-owned culture and

Qualifications

• Experience in fast food or customer service preferred.
• Natural leadership skills and a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.

Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership

Customer service

Communication

Problem-solving

Reliability

Job description

Jack in the Box is seeking a Team Leader to act as a hands-on role model, guiding the shift, supporting the crew, and delivering great guest experiences. You will mentor peers, maintainFood quality and cleanliness, and coach team members on the floor while collaborating with management to keep operations running smoothly.

This role offers leadership development, flexible scheduling, and growth opportunities within our Jack in the Box franchise, with a supportive, family-owned culture and