Shift Leader - Guest Experience & Team Coach

Harri; Lompoc (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Leadership development

Flexible scheduling

Growth opportunities

Family-owned culture

Employee meals

Job summary

Jack in the Box is seeking a Team Leader to serve as a hands-on role model, guiding the shift, supporting crew, and delivering excellent guest experiences. You’ll work with management to keep operations running smoothly while promoting a respectful, inclusive workplace.

This role is ideal for someone ready to mentor others, step into leadership, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

• Looking for natural leadership with a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced setting.

Responsibilities

• Lead and support crew members during assigned shifts.
• Set the example for guest service and teamwork.
• Assist with opening and closing duties as assigned.
• Ensure food quality, speed, and cleanliness standards.
• Coach, train, and motivate team members on the floor.
• Resolve guest concerns professionally and respectfully.
• Monitor food safety, sanitation, and cash-handling procedures.
• Communicate effectively with managers and team members.

Skills

Leadership

Communication

Problem-solving

Team motivation

Reliability

Job description

Jack in the Box is seeking a Team Leader to serve as a hands-on role model, guiding the shift, supporting crew, and delivering excellent guest experiences. You’ll work with management to keep operations running smoothly while promoting a respectful, inclusive workplace.

This role is ideal for someone ready to mentor others, step into leadership, and help create an environment where employees feel valued and guests feel welcomed.