Shift Lead: Guest Experience & Team Growth

Harri; Taft (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive pay with leadership"

Paid training and leadership develop

Flexible scheduling

Growth opportunities within Jack inthe

Supportive, family-owned culture

Employee meals and discounts (whereapp

Job summary

Jack in the Box is seeking a Team Leader to model hands-on leadership, support crew during shifts, and deliver outstanding guest experiences. You will collaborate with management to keep operations running smoothly while fostering a positive, inclusive workplace.

This role is ideal for someone ready to mentor others, grow within the franchise, and uphold high standards of service and food quality in a fast-paced environment.

Qualifications

• Previous experience in fast food or customer service preferred.
• Natural leadership skills and a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership

Customer service

Communication

Problem solving

Team motivation

Job description

Jack in the Box is seeking a Team Leader to model hands-on leadership, support crew during shifts, and deliver outstanding guest experiences. You will collaborate with management to keep operations running smoothly while fostering a positive, inclusive workplace.

This role is ideal for someone ready to mentor others, grow within the franchise, and uphold high standards of service and food quality in a fast-paced environment.