Shift Leader - Guest Experience & Team Coach

Harri; Inglewood (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Flexible scheduling

Growth opportunities

Supportive culture

Employee meals

Job summary

Jack in the Box is seeking a hands-on Team Leader to guide shifts, support crew, and deliver outstanding guest experiences. You’ll work with management to keep operations smooth while fostering a positive, inclusive workplace.

This role offers leadership development, competitive pay, flexible scheduling, and growth opportunities within our franchise. You’ll mentor teammates, coach service standards, and ensure cleanliness and food safety.

Qualifications

• Experience in fast food or customer service preferred.
• Strong leadership and positive attitude.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership

Communication

Problem-solving

Dependability

Integrity

Job description

Jack in the Box is seeking a hands-on Team Leader to guide shifts, support crew, and deliver outstanding guest experiences. You’ll work with management to keep operations smooth while fostering a positive, inclusive workplace.

This role offers leadership development, competitive pay, flexible scheduling, and growth opportunities within our franchise. You’ll mentor teammates, coach service standards, and ensure cleanliness and food safety.